"[My wife] wanted me to tell you that everything is just perfect and she can't think of even one
little thing she would have done differently.
"(Believe me when I say this has never been the case on any other project before.)
"It was such a good experience working with you guys and [the contractor] that I wish I had another
kitchen to do.
"Maybe if we downsize into a new house that needs work, but that doesn't look likely as I don't think
I can get [my wife] to ever want to move out of this kitchen."
-- Lake Forest Park
From the Book of Secrets . . .
Branded With Our Name
Every top drawer in our cabinets is branded with our logo (see photo).
We refer to this as the "signature" drawer for obvious reasons.
The brand is inobtrusive, yet noticeable enough to serve several purposes:
As a marketing tool: Our brand
helps people who see our existing cabinets and like them to find us.
As a customer service tool: Our
brand directs people who need additional service from us to find us.
For example, people have bought houses with our cabinets already in
them and found us to provide additional matching cabinets (e.g., more
laundry cabinets, entertainment centers, wets bars, etc.), or to professionally
repair damage left by the previous owners, or just to add little things
like drawer inserts, roll trays, or extra shelves.
As an accountability tool: Our
brand is literally our last name. Not only our business reputation
rides on the products we deliver, so does our personal reputation.
We are very proud of what we make. There are many, many cabinet companies
that don't dare
put their names on the products they deliver.
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